Lifetime Protection for Your Auto Glass
Our commitment to quality extends long after your installation is complete.
Comprehensive Coverage You Can Trust
At River Ranch Villa, we stand behind every auto glass installation with our industry-leading lifetime warranty. Our warranty covers all materials (glass, moldings, adhesives) and workmanship for as long as you own your vehicle, giving you complete peace of mind.
What Our Warranty Covers:
- Leaks around the glass perimeter
- Defects in materials or glass quality
- Adhesive failures or improper bonding
- Installation-related issues
- Chip repairs that spread or fail
What's Not Covered:
- Subsequent damage from accidents or impacts
- Extreme weather events (hail damage, etc.)
- Improper care or maintenance
- Damage from vehicle modifications
Transferable Protection
For RV owners, our warranty is transferable to subsequent owners, adding value to your investment when it's time to sell.
Nationwide Coverage
Our warranty is honored throughout Mammoth, AZ and surrounding areas, ensuring you're protected wherever you travel.
Mobile Service Available
If you experience a warranty issue, we'll come to you with our convenient mobile service option at no additional cost.
Lifetime Peace of Mind
Our warranty isn't just a promise—it's our commitment to your safety and satisfaction. With River Ranch Villa, you're choosing a partner for the lifetime of your vehicle.
Ready to Experience the River Ranch Villa Difference?
Schedule your auto glass service today and enjoy the protection of our lifetime warranty.
Our Hassle-Free Warranty Claim Process
We stand behind our work with a simple, straightforward claim process.
Contact Our Warranty Team
Reach out to us through your preferred method:
- Call us at (520) 487-2921
- Email langstonlowery@riverrvglass.com
- Complete our online form
Have your original invoice number or vehicle information ready for faster service.
Warranty Assessment
Our team will evaluate your claim through one of these methods:
- Submit photos of the issue for remote assessment
- Schedule an in-person inspection at our facility
- Request a mobile technician to come to your location
Typical response time: Within 24 hours
Warranty Service
For valid warranty claims, we'll promptly address the issue:
- Zero cost to you for all covered repairs
- Flexible scheduling to fit your needs
- Choose between in-shop or mobile service
Common Warranty Questions
Yes, for RV owners, our warranty is fully transferable to subsequent owners, adding value to your investment. For standard vehicles, the warranty remains with the original owner.
While having your original invoice is helpful, it's not required. We maintain detailed records of all installations and can look up your service history using your vehicle information or contact details.
We prioritize warranty claims and typically schedule service within 1-3 business days. For emergency situations involving safety concerns, we offer same-day appointments whenever possible.
If you experience a warranty issue while traveling, contact us first. We can often coordinate with affiliated service providers in other areas to honor our warranty commitment, ensuring you're taken care of wherever you are.
Still have questions about our warranty?
Our team is ready to provide detailed information about our warranty coverage and process.
What Our Customers Say About Our Warranty Service
"When I noticed a small leak around my RV windshield six months after installation, River Ranch Villa responded immediately. Their warranty process was effortless—no paperwork hassles, no questions asked. They sent a mobile technician the next day who fixed the issue perfectly. That's the kind of service that earns lifetime customers."
"After a chip repair started to spread, I was worried I'd have to pay for a full replacement. One call to River Ranch Villa and they honored their warranty without hesitation. They replaced my entire windshield at no cost and even came to my workplace to do the installation. Their lifetime warranty truly means something."
"I've had three vehicles serviced by River Ranch Villa over the years, and their warranty service is consistently excellent. When I had an issue with molding on my truck's windshield after a year, they didn't just fix the problem—they inspected the entire installation to ensure everything else was perfect. That's the difference between a company that stands behind their work and one that just makes promises."
The Foundation of Our Warranty Promise
Our lifetime warranty is backed by rigorous quality standards and industry certifications.
Industry Certifications
At River Ranch Villa, we adhere to the highest industry standards established by the Auto Glass Safety Council (AGSC) and Auto Glass Replacement Safety Standards (AGRSS). These certifications ensure that every installation we perform meets or exceeds safety requirements.
Our Certifications Include:
- AGSC Registered Member Company
- AGRSS Standard Compliance
- Certified Technician Training Program
- Ongoing Safety Certification
Technician Excellence
Our warranty is only as good as the technicians who perform the work. That's why we invest heavily in ongoing training and certification for our installation team. Each technician undergoes rigorous training and regular testing to maintain their expertise.
Our Technician Standards:
- Minimum 5 years of auto glass experience
- Quarterly skills assessment and training
- Specialized training for ADAS calibration
- Continuous education on new vehicle technologies
Quality Assurance Process
Every installation follows our comprehensive quality assurance process that goes beyond industry minimums. This meticulous approach ensures the structural integrity of your vehicle and the effectiveness of your warranty.
Our Quality Process:
- OEM or OEM-equivalent glass selection
- Premium urethane adhesives with proper cure times
- Multi-point inspection before and after installation
- Documented installation procedures for every vehicle
ADAS Calibration Expertise
Modern vehicles with Advanced Driver Assistance Systems (ADAS) require special attention during windshield replacement. Our warranty covers proper calibration of these critical safety systems, ensuring they function correctly after installation.
Our ADAS Capabilities:
- State-of-the-art calibration equipment
- Manufacturer-specific calibration procedures
- Verification testing of all safety systems
- Documentation of calibration results
Real Customer Experiences with Our Warranty
"I've had my RV windshield replaced by River Ranch Villa over 8 years ago, and it's still perfect. When I had a small issue with a side window last year, they honored their warranty without question, even though it had been so long. Their quality standards really do make a difference in the long run."
"After my windshield replacement, I was impressed that they took the time to properly calibrate my car's lane departure system. Other shops wanted to skip this step, but River Ranch Villa explained why it was critical for safety. Three years later, everything still works perfectly."
Experience the Difference Quality Makes
Our commitment to quality standards and certification isn't just about meeting industry requirements—it's about providing you with the peace of mind that comes from knowing your auto glass installation will last for years to come.